Ordering & Delivery

Maximize your takeout and delivery revenue with a frictionless ordering experience that boosts average check size and keeps customers coming back.

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★★★★★

Online Food Ordering

Give customers a seamless ordering experience directly through your AI chatbot, eliminating the need for third-party platforms that eat into your margins.

Our intuitive interface guides customers through your menu, remembers their preferences, and makes reordering as simple as a few taps or clicks.

  • Direct ordering through website, social media, or SMS
  • Visual menu with mouthwatering descriptions
  • Intelligent order history and favorite items
  • Seamless integration with your POS system
  • Automatic order confirmation and updates
Online Food Ordering
★★★★★

Upselling & Cross-Selling

Boost your average order value with AI-powered suggestions tailored to each customer's preferences and ordering patterns.

The system intelligently recommends complementary items, popular pairings, and premium upgrades at just the right moment in the ordering process.

  • Smart add-on and upgrade suggestions
  • Personalized recommendations based on order history
  • Contextual dessert and beverage offers
  • Bundle deals that enhance value perception
  • Special offer promotions for slow-moving inventory
Upselling & Cross-Selling
★★★★★

Delivery Tracking

Reduce customer anxiety and support calls with real-time delivery tracking that keeps customers informed throughout the delivery process.

Customers receive automated updates at each stage of their order, from preparation to pickup to delivery, with accurate ETAs based on real-time conditions.

  • Real-time status updates via chat
  • Live map tracking for delivery orders
  • Accurate ETA calculations
  • Proactive delay notifications
  • Delivery confirmation and feedback request
Delivery Tracking
★★★★★

Customizable Orders

Let customers personalize their orders exactly to their taste, creating a better dining experience while capturing valuable preference data.

Our system makes customization intuitive, guiding customers through available options and modifications while ensuring kitchen-friendly order tickets.

  • Ingredient add/remove options
  • Cooking preference selection
  • Portion size modifications
  • Allergy and dietary preference tracking
  • Special instructions handling
Customizable Orders

Group Ordering

Simplify large orders with collaborative group ordering that makes office lunches and family meals hassle-free.

The host can create a shared order, invite participants, and everyone can add their selections to a single order with individual payment options.

  • Shareable order links
  • Individual item selection within group orders
  • Split payment options
  • Order consolidation for kitchen efficiency
  • Corporate account integration
Group Ordering

The Numbers Don't Lie

See the impact DineChatROI's Ordering & Delivery features have on restaurants like yours

27%

Average increase in online order value with AI upselling

42%

Reduction in order errors with guided customization

3.2x

Higher reorder rates with seamless ordering experience

68%

Decrease in support calls about order status

Key Benefits

How Ordering & Delivery features drive ROI for your restaurant

$

Higher Average Order Value

Intelligent upselling and cross-selling increases check sizes by suggesting relevant add-ons and premium options.

Increased Order Volume

Frictionless ordering process and delivery tracking encourages more frequent orders from regular customers.

Reduced Third-Party Fees

Direct ordering through your own channels eliminates commission fees from delivery marketplaces, improving margins.

Success Story

How Urban Spice Reclaimed Their Delivery Business

A family-owned Indian restaurant struggling with third-party delivery economics

"We were losing 25-30% of every order to third-party delivery platforms, and customers were complaining about quality and delivery issues we couldn't control."

"After implementing DineChatROI's Ordering & Delivery system, we created a direct ordering channel through our website and social media. The chatbot made ordering simple for customers while intelligently suggesting popular add-ons like naan and mango lassi."

"The real-time tracking eliminated customer anxiety about delivery times, and the customization options allowed customers to specify spice levels exactly to their preference. Our regulars now order directly from us instead of through delivery apps."

62%

Shift from third-party to direct ordering

24%

Increase in average order value

31%

Growth in overall delivery revenue

Ready to Maximize Your Takeout & Delivery Revenue?

Join hundreds of restaurants already using DineChatROI's Ordering & Delivery features to boost sales and improve margins.

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